TalkShop™ - An interactive exhibition

The Lighthouse 14th November 2002 - 12th January 2003 As part of Creative Scotland

Contact: Alison Rogers & Nick Evan-Wong, Discodog limited™

Discodog limited™ introduces TalkShop™
An application providing virtual sales assistants technology for web sites.

Edinburgh, September 2002, Discodog limited™ announced today that they are developing a new web-based customer service solution for companies looking to humanize communication and business on the Internet.

TalkShop™ is due to be released next year. Although the product is still in alpha development, a sneak preview is available at The Lighthouse from the 14th November this year.

TalkShop™ provides online businesses with the tools to deliver live real time customer service, allowing representatives to interact, talk, and direct customers through their web sites in real time.

Some of the key features of TalkShop™ include

  • Real time text chat & site monitoring
  • Customisable user interface
  • Operator profiles
  • Records call statistics
  • No customer log-in required
  • Offline messages
  • Call transfer
  • Customisable logging
  • Operator initiated chat
  • Web based administration panel
  • Call queuing
  • Extendable


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